15-Day Return Policy
Our return policy lasts 15 days from the date your order is delivered. Unfortunately, if more than 15 days have passed since delivery, we are unable to offer a refund or exchange.
To be eligible for a return, your item must:
- Be unused and in the same condition you received it.
- Be returned in its original packaging.
- Include all original parts and accessories (if applicable).
Please do not return your item without contacting us first.
Because we work with multiple suppliers and fulfillment partners, all return requests must be approved by Summery Bloom before any item is shipped back. We will provide you with the correct return address and instructions based on the supplier that fulfilled your order.
Returns sent without prior authorization or to an incorrect address may be delayed, refused, or may not qualify for a refund.
Non-Returnable Items
The following items are not eligible for a full refund:
- Items showing obvious signs of use.
- Items damaged or missing parts for reasons not due to our error.
- Items returned more than 15 days after delivery.
- Gift cards.
- Downloadable products.
- Opened or used personal care and hygiene products (where applicable).
In certain cases, a partial refund may be issued if an item is returned in a condition that does not fully meet our return requirements.
Refunds
Once your returned item has been received and inspected by the supplier, we will notify you by email whether your refund has been approved or declined.
If approved, your refund will be issued to your original method of payment. Please note that processing times vary depending on your bank or payment provider and may take several business days to appear in your account.
Late or Missing Refunds
If you have not yet received your refund:
- Check your bank account.
- Contact your credit card company or payment provider.
- Contact your bank, as processing times may vary.
If you still have not received your refund, please contact us at info@summerybloom.com. We aim to respond within 24 business hours.
Exchanges
We only replace items if they are defective, damaged, or if you received the wrong item.
To request an exchange, please email info@summerybloom.com within 15 days of delivery. Please include your order number, a description of the issue, and photos of the item (if applicable). We will review your request and provide further instructions within 24 business hours.
Return Shipping
Do not return your item without contacting us first.
Because we work with multiple fulfillment partners and suppliers, return items must be sent to the correct supplier return address, which may vary depending on the product purchased.
To start a return, please email info@summerybloom.com within 15 days of delivery. Include your order number and the reason for your return. If your return is approved, we will provide:
- The correct supplier return address.
- Return instructions.
- Any required return authorization.
Returns sent without prior authorization or to an incorrect address may be delayed, refused, or may not qualify for a refund.
Unless the return is due to our error (such as receiving a defective, damaged, or incorrect item), customers are responsible for return shipping costs.
Please note:
- Original shipping charges are non-refundable.
- Return shipping costs may be deducted from your refund where applicable.
- Delivery times for exchanged items may vary depending on your location.
Changes to This Policy
Summery Bloom reserves the right to modify or update this Return & Refund Policy at any time. Any changes become effective immediately upon being posted on our website.
Agreement to This Policy
By placing an order with Summery Bloom, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy, including the requirement that all return requests must be submitted within 15 days of delivery and approved by Summery Bloom before any item is returned.
